Disclaimer

Last updated: 24 July 2026

This Disclaimer applies to the website www.urbantvfix.in (the "Website") and to all repair, installation and related services offered through it (the "Services") by UrbanTVFix ("we", "us", "our"). By using this Website or booking our Services, you acknowledge that you have read, understood and agreed to the terms set out below. If you do not agree with any part of this Disclaimer, please do not use the Website or the Services.

1. We Are an Independent Service Provider - Not an Authorized Service Centre

Our Services are performed exclusively by our own team of independent, expert TV repair technicians. These technicians are trained and experienced in the repair of televisions manufactured by many different brands, but they are not employed by, certified by, or acting on behalf of any television manufacturer. Any reference on this Website to a technician being "trained" on a particular brand refers solely to practical experience and internal training in repairing that brand's products - it does not imply any manufacturer certification, authorization or approval.

If you require service from a manufacturer's authorized service centre - for example, to make a claim under a manufacturer's warranty - you should contact the manufacturer directly using the contact details provided in your product documentation or on the manufacturer's official website.

2. Trademarks and Brand Names

All brand names, product names, model names, logos and trademarks referred to on this Website - including but not limited to Samsung, Crystal UHD, QLED, Neo QLED, The Frame, Tizen, LG, OLED evo, NanoCell, QNED, webOS, ThinQ, Sony, Bravia, TCL, Roku, Mi, Xiaomi, Redmi, PatchWall, OnePlus, Panasonic and Viera - are the property of their respective owners.

These names are used on this Website solely for the purpose of identifying the products that we are capable of repairing (a use commonly known as nominative fair use). Their appearance on this Website does not imply, and should never be understood to imply, any affiliation with, endorsement by, sponsorship by, or approval from the owners of those trademarks. We do not use any manufacturer's logo or brand imagery on this Website.

3. No Affiliation, Endorsement or Sponsorship

No television manufacturer or brand owner has reviewed, approved, endorsed or sponsored this Website, our Services, our pricing, or any statement made on this Website. Any opinions, repair recommendations or descriptions of common faults published on this Website are our own, based on the field experience of our independent technicians, and are not statements made by or attributable to any manufacturer.

4. Effect on Manufacturer Warranty - Please Read Carefully

If your television is still covered by an active manufacturer warranty, an extended warranty, or an insurance policy, please be aware that:

• Repairs, part replacements or openings of the product cabinet carried out by an independent service provider such as UrbanTVFix may void or limit your manufacturer warranty or other coverage;
• We strongly recommend that you check your warranty status and terms with the manufacturer before booking an independent repair;
• Where we identify during diagnosis that your television appears to be within its manufacturer warranty period, our technicians will tell you honestly, so you can decide whether to use the manufacturer's authorized service channel instead;
• UrbanTVFix accepts no responsibility or liability for the loss, voiding or limitation of any manufacturer warranty, extended warranty or insurance coverage resulting from your decision to use our Services.

5. Spare Parts

Where this Website refers to "genuine" or "OEM-grade compatible" spare parts, it means parts that are either sourced from original equipment manufacturers and their supply chains, or high-quality compatible parts manufactured to equivalent specifications. It does not mean parts supplied to us by, or purchased directly from, the television brand itself, and it does not imply any parts partnership with any manufacturer. The specific parts used in your repair, and their origin, will be explained to you by the technician before you approve the repair, and replaced parts are shown to you on request.

6. Our Service Warranty Is Our Own

The 30-day service warranty offered on our repairs is a warranty provided solely by UrbanTVFix, covering the specific repair work performed and the parts we fitted. It is entirely separate from, and in no way connected to, any warranty offered by any television manufacturer. Claims under our service warranty must be made directly to us using the contact details below.

7. Pricing, Estimates and Availability

All prices, price ranges and estimates displayed on this Website - including the online price estimator - are indicative only. The final price for any repair depends on the actual fault, the television's brand, model and screen size, and the parts required, and will be confirmed as a fixed quote by our technician after physical diagnosis. You are never obliged to proceed with a repair after diagnosis. Response times (such as "60-minute visit") are targets based on typical conditions in our serviceable areas of Bengaluru and are not guaranteed; actual times may vary with distance, traffic and technician availability.

8. Statistics and Review Figures

Figures on this Website relating to the number of televisions repaired, customer ratings and review counts are aggregate business figures maintained by us and are updated periodically. They are provided for general information about the scale of our operations.

9. General Information Only - No Professional Advice

Content on this Website describing television faults, causes and repair approaches is provided for general information only. It is not a substitute for a physical diagnosis by a qualified technician. We recommend that you do not attempt to open or repair a television yourself - televisions contain capacitors that can retain dangerous electrical charges even when unplugged.

10. Limitation of Liability

To the maximum extent permitted by applicable law, UrbanTVFix shall not be liable for any indirect, incidental, special or consequential loss or damage arising out of or in connection with your use of this Website or reliance on its content. Nothing in this Disclaimer limits any liability that cannot be limited under applicable law, and nothing in it affects your statutory rights as a consumer under the Consumer Protection Act, 2019 and other applicable Indian law.

11. Third-Party Links

This Website may contain links to third-party websites (for example, WhatsApp). We are not responsible for the content, policies or practices of any third-party website.

12. Changes to This Disclaimer

We may update this Disclaimer from time to time. The "Last updated" date at the top of this page shows when it was last revised. Continued use of the Website after changes are published constitutes acceptance of the revised Disclaimer.

13. Contact Us

If you have any questions about this Disclaimer, or wish to verify anything stated on this Website, please contact us:

• Toll-free: 1800-203-2474 (Mon-Sun, 8 AM - 9 PM)
• Email: fasiboss786@gmail.com
• Service area: Bengaluru, Karnataka, India